Did you take the six book challenge?

We posted previously to ask whether residents were inspired by the Six Book Challenge, running in Croydon libraries until the end of September. We based the post on an article in the Croydon Guardian, which quoted Cllr Tim Pollard promoting the scheme,

"With the weather we are having this summer a lot of people may find themselves looking for things to do indoors, so a few visits to a local library might be just the way to stay out of the rain."

You can read the Croydon Guardian article here.

We were interested to know whether residents were motivated by the scheme.

We've summarised some of the comments received here, which you can read in full on the link above.

Tracie said,

Such a shame about the decrease in book stock and poor selection of books. This surely must affect take up of what should otherwise be a very good scheme to get people reading and to promote libraries. The scheme's cash prize is not a motivator for me, but more the chance to read from a variety, may I even say vast selection of well-selected and even new book titles. I do hope it can still be a success though and if so, it might even go as far as to incentivise the council to reconsider their book cull and start replenishing book stocks instead. Particularly if enough people comment on the lack of and variety of books.

Stephanie added,

I hate the decrease in books and so does my kid. I believe, really, really believe in libraries - but the emphasis on words written on paper does seem to be decreasing. Does this mean we need libraries less? Looking in my house at the amount of space taken up by old videos we don't watch much, DVDs we don't watch much, CDs we don't listen to much, I don't think so! It's way more cost-effective to have them for a while, then give them back for someone else. Simples. 

I like cash, but not as much as a decent range of books. I think the two libraries I use most often ( Sanderstead and Selsdon) try their damnedest to offer a good service, with many activities aimed at drawing in the kids - presumably in the hope of getting their parents as well - and mostly succeed in spite of seldom seeming to have a lot that is new. Sanderstead in particular is starved of much, not even opening a full week anymore, so I can't always go there. I can't see the point in empty shelves: they just show that the council want to close it and just haven't got there yet. 

I took part in the six book challenge. It took me two visits, mostly because I forgot about it for a while. Normally, it would take me one. I didn't think it was too much for most though. Perhaps it needed smaller steps for some? I know people who haven't read a whole book since they left school - I might find them hard to relate to on this point, but I think setting them a target of six books might be unrealistic. I don't think it need be anything wildly expensive: money is always welcome, but I was happy with what was on offer. Perhaps after one book, you get a bookmark, three books, you get a pen and six books the DVD rental? That'd work for me! Running it more than once in the year might also be a good thing, as the child-free might take most of the summer to notice the campaign...

David @davcv commented,

I had to ask at the Central Library to join the "Six Book Summer Challenge", which I only knew about from an earlier tweet from: @SaveCroydonLibs, the bookmarks were not on display in the library and someone had to "go and find them".

I have not bothered getting my bookmark stamped for several reasons:

1) I put my books in the returned bin. Why queue up to return books just to get a stamp. If the library staff were encouraging participation they would ask you when you took books out if you were doing the challenge and give you stamps for your returns. They can see your history when they swipe your card. 

2) There is a condition that one book must be fiction and one non fiction. If the intention is to encourage reading what does it matter what is read. 

3) Only two stamps per visit, seems again to be a completely pointless rule. So someone gets six books out, reads and returns them three weeks later in what way does this show less interest in reading than going once a week for two books. Chances are when you return your books you will take some more out. 

4) Not particularly interested in DVD hire or prize draw myself, but if this is recognised to be an encouragement then why not make it a truly unlimited offer subject to fair usage. Give a stamp for every book and allow multiple entries (not specified whether this is permitted). Many commercial DVD rental companies offer free tempters of up to a year to retain brand loyalty. 

A little more thought and marketing would probably have made this something people wanted to participate in. My personal opinion is that only existing library users would bother with this scheme at all. 

And the comment on the original article by Elizabeth reflects on last year's experience,

Oh dear! Many had such high hopes, when Cllr Bashford was replaced by Cllr Pollard in the recent reshuffle, that we might get better representation, information and transparency. Seems though that Cllr Pollard is intent on glossing over the issues, as Cllr Bashford did so well. Is this Croydon council policy? 

I read all last Summer but my bookmark was only stamped once. Hard pushed staff were too busy coping with the short-staffed library to promote this scheme and residents did not want to add to the burden of their workload.

The children's summer reading scheme was even worse and the true impact of this will surely show this year. Although many signed up, a large number rarely if ever returned because of the chaos, including cancelled events due to lack of volunteers.Will people turn up this year? Many doubt it. 

The opportunity to volunteer has already been widened from 16 - 25 year olds to just 16+ years in order to attract more volunteers. With only a month to go it is difficult to envisage how enhanced CRB checks will be obtained and training given. Many suspect neither will take place as there is no mention of either on application form or information leaflet. 

Perhaps the Croydon Guardian could put these points to Cllr Pollard as no one from the council is engaging with residents or library campaigners.

So, what is your experience?

Do YOU have a view on Croydon's 
Six Book Challenge? 

We'd love to hear from you too!

Croydon Libraries bidders named but campaigners' concerns misrepresented

Save Croydon Libraries Campaign appreciates the Croydon Guardian covering the ongoing saga of Croydon Libraries with a further article on their website today but we do question why they will not engage directly with the campaign group to verify the facts. The same article went into the printed edition, without correction.

No one debates that the local press must have great difficulty verifying the real situation as Cllr Sara Bashford and Croydon Council are almost silent on the matter, pushing through the privatisation of all thirteen libraries, knowingly having only consulted with the users of less than half the libraries in the network.


Since then the Upper Norwood Library run jointly with Lambeth has run into trouble as Croydon no longer wishes to provide funding for it. Cllr Sara Bashford is also quoted in the local press announcing the closure of New Addington library without any planning of the space that might house the 'replacement' of this well-used, purpose built library or what book stock might be available.  In her own words, when asked if the new building will house the same number of books as it does presently, Cllr Bashford is quoted as saying she could not make any promises.

"I could not say there will be the same number of books definitely," she explained."We do not know what the square footage available will be in comparison with the library."

How reassuring.

The Save Croydon Libraries Campaign continues to work with and receive information from residents across the borough as well as national campaigners. We can only assume this Croydon Guardian article is based on the information which first appeared on Alan Wylie's excellent Stop the Privatisation of UK Public Libraries blog on March 20th and in the detailed article by Inside Croydon on March 21, which contains a great deal of research into the organisations involved.


To clarify, Save Croydon Libraries Campaign is not concerned that outsourcing the network of libraries will lead to immediate closure. During the bidding process, Croydon have already altered the plan by announcing the closure of  New Addington. Prior to this there was a drastic reduction in staffing in our libraries and then a huge cull of book stock. Croydon were also caught out by residents and the Bookseller for their woeful lack of activity for National Libraries Day - hard-pushed staff cobbling together some makeshift displays at short notice, to cover up the omission, after the Bookseller article was released. Thanks to residents who have sent us photos and the facts across the borough. In many locations there was nothing to photograph and enquiries met with blank expressions or apologies for not being aware but here is just a sample of the details we were able to record.  Judge for yourself.

 No special activities and leaflets on the board without actual dates for activities, though printed for January to March 2012. What does "one Saturday a month" actually mean and how can people plan to attend if the date is not available?

 Children's display in a Croydon Library.  Enticing choice of reading matter, don't you agree? This was taken early on in the day.  The resident straightened the books casually thrown at the display.

 The entrance display was a real treat. UK Citizenship test booklet anyone, or perhaps you fancy brushing up on the Highway Code?

 A children's display in another library, though no adult display.  At least better than some with no display at all.

And this has to be our favourite.  The only activity that perhaps might have been considered special was author  Monica Carly at Central Library that day.  But can you spot the similarity?  An eagle-eyed resident did and these events are being held at other libraries too. Unfortunately Croydon hold few of local author Monica Carly's books in stock but that is a minor detail surely!


We've already covered the concerns regarding LSSI's early involvement and their track record in the US and the Inside Croydon article along with Alan Wylie's blog covers many of the concerns with privatisation of libraries in general and the organisations Croydon have short-listed specifically.


We do not believe residents want external organisations to run our libraries. Why would we want someone else to make a profit from our libraries? We want the local authority to run the service effectively, correctly and to provide the comprehensive service that is not available to many at the moment.


We want staff to work without undue stress, with training and with knowledge of the local communities that they serve. Residents do not want staff to apologise, as they do with great regularity now. Residents are greatly concerned for staff who deliver a service under extreme pressure, often with little or no training. Residents are concerned that we will lose even more of out loyal experienced and qualified staff.


And things could surely not get any worse. We already experience a greatly reduced service in our libraries, and this is nothing new. National campaigners listen to Croydon and are aware of the problems in Croydon.  We really need the local press to back residents on this and expose what is really going on before it is too late.


As always, we remain open to offering the local press all the evidence we have and to put you in touch with a wide range of residents affected across the borough.  National campaigners are aghast when we've shared details with them. What do you think Croydon Guardian? Will you afford us the same coverage that is offered to campaign groups elsewhere?


Updated 29/03/12

Letters respond to "gaff-prone Eddy" tell the truth and remind campaigners

This week it is the Croydon Guardian again who has features letters regarding the Upper Norwood Joint Library.  You can read the letters here on page 21 of this week's edition. All appear to have been written in response to this offering from Cllr Eddy Arram, which we reproduced, with comments, here.

What the letters this week all have in common is that they doubt the words of Cllr Eddy Arram.

John Payne, Chairman of the Crystal Palace Community Association, implores Croydon to work with Lambeth.

Presumably at the time of writing Mr Payne was unaware that Croydon had already set in motion plans to value the library and book stock, all set out in a letter sent after the last post date before Christmas had passed, giving Lambeth unreasonable time scales within which to respond.  You can read the story, which includes a copy of Croydon CEO, Jon Rouse's letter, here.  

Then there is the letter where the writer refers to Croydon's,

 "stubborn, wilful and irresponsible disinclination to comply with the Joint Library Agreement..." 

And finally we have local ward councillor, Pat Ryan, putting Cllr Arram straight.  

Cllr Ryan's reference to 

"dear gaff-prone Eddy" 

will ring true with many Croydon residents.  It reminds us all of the previous exchanges on Croydon libraries, again in the letters pages of the local press. You can read Cllr Arrram's letter with comments here, which one of the campaigners responded to here. 

Perhaps Cllr Arram might like to pause to consider more carefully next time he makes a statement, as Croydon and Lambeth residents are not so easily taken in.

We are also sure that Cllr Sara Bashford will thank him warmly for reminding the Save Croydon Libraries Campaign group that, as was stated in this post back in August 2011, written in response to Cllr Arram's letter, that we promised to share why we believe Croydon residents were denied a say on libraries and residents' concerns were not being taken seriously. 

We never did that fully, did we?  Cheers for the reminder Eddy!

Croydon agree to work with Wandsworth - outsourcing libraries

Wandsworth and Croydon Councils have approved working jointly to investigate outsourcing their libraries libraries.  Concerns still remain as these local Guardian articles show.

"Fears over Croydon library plans" in the Croydon Guardian -
"Opposition councillors have denounced plans to outsource the library service in Croydon." Councillor Bashford was unable to provide details of how the figures quoted in the proposal passed by Cabinet had been arrived at when Councillor Maggie Mansell asked for clarification. Read the full text here:
http://www.croydonguardian.co.uk/archive/2011/09/22/News_Croydon+%28news%29/9262531.Fears_over_library_plans/

"Concern raised over library service plan in Wandsworth" in the Wandsworth Guardian -
Councillor Leonie Cooper voiced Labour's concerns, "..it is vital that any outsourcing does not lead to an erosion of services, or any further reductions to library opening hours or supplies of books."
http://www.croydonguardian.co.uk/archive/2011/09/27/news_wandsworth/9272458.Concern_raised_over_library_service_plan/

Wandsworth and Croydon Labour groups have voiced a willingness to explore ways of reducing costs of running libraries and exploring different approaches but hold concerns that outsourcing may lead to a deterioration in the service on offer. The Croydon Labour offer to establish a cross party commission on libraries to allow all residents a say and to explore alternatives to outsourcing was rejected by Croydon Conservatives.  You can read more of the history  here.

Cabinet decision on Croydon libraries imminent

So it seems Croydon plan to go ahead and work with Wandsworth to outsource libraries. The situation has been picked up again by national campaigners and the latest information appears on Public Libraries News: A million pounds a year: the cost of outsourcing libraries in Croydon. 

Decision to be made at Cabinet Meeting, which is open to the public.

Monday, 19th September 2011

Town Hall

Katherine Street

Croydon

at 6.30pm

Come along and observe the meeting from the public gallery, hear the debate and show your support for libraries. Entry is usually permitted from 6.15pm.

Papers for the meeting can be found here on the Council's website and hard copies will be available on the night.

Cllr Mansell speaks out - No support for in-house bid

No wonder Croydon residents are immobilised by the confusion over libraries. Councillor Maggie Mansell speaks out on the proposal to outsource Croydon libraries and the very real barriers to an in-house bid.  Does anyone REALLY know what is going on with Croydon libraries? 

Letters page of Croydon Advertiser, 16th September 2011

Libraries debate on letter page continues...

Whilst the letters page of a local paper may not the ideal place to conduct a conversation it does indicate the extent residents need to go to seek clear information. As yet, despite requests, not one notice of the decision to market test all thirteen libraries has gone up in any Croydon library.


There has been an exchange of letters in the Croydon Guardian which you can find here, here and here  This was followed  by a response from Cllr Sara Bashford on 10th August 2011 in the Croydon Guardian which is reproduced here:

Tracie Parry is back on the case this week.  She writes in today's Croydon Guardian letter page, which you can find on page 18 of the E-edition here, with the full version of the letter she submitted reproduced below (omissions highlighted).
   

It is all very well for Councillor Sara Bashford (All information on library changes is but just a click away, Your Say, 10th August) to say that residents have had several notifications of “the process we are going through” – referring to the council’s library market-testing exercise. However, despite what she says, the council have not gone out of their way to keep residents informed. Moreover, whilst the letter page is not the place to conduct a conversation it does indicate the extent residents need to go to seek information.

As far as I can see at no stage has the council made a clear and concise announcement about the market-testing exercise which affects all 13 libraries and not just the six that were previously being consulted upon.   and in fact would have made a valuable and more inclusive contribution to the process. And where she says the decision to carry out this work came as a direct result of listening to the views of thousands of library users – is she not forgetting that these thousands were the ones responding to the original consultation i.e. only the six libraries threatened with closure. How and when were the views of residents who use the other libraries going to be gathered and considered? Hence the suggestion of a cross-party commission which would have allowed all residents a say and in fact would have made a valuable and more inclusive contribution to the process.

Perhaps any future information should also be put clearly in print in the libraries. I still find it hard to believe that the responses from the initial consultation led the council to conclude residents had such little faith in them that the only option was to insist it be taken out of their hands and run by another authority or organisation rather than look at other income-generating ideas like on-site cafes or advertising. 

If it does turn out that the library service is put out to tender then I can only hope the council chooses wisely and does not just look at profits before ensuring a comprehensive, professionally-run and efficient library service can be made available to all.

We are thankful to Tracie for sharing the full text of her letter with the campaign group.  Probably due to space the Guardian were unable to print the letter in full but in editing it, cut out several important points that she raised.

Residents comments disregarded and many denied a say on libraries

We are very thankful to the Croydon Guardian who has raised the issue of the silence over Croydon libraries in their letters page over the past few weeks, which you can read here, here and here .


What may not be clear to residents though is why campaigners would be claiming that many have been denied a say and that residents' comments have been disregarded.  We are happy to set out our justification for this:

• Despite admitting that the responses to the Libraries consultation were predominantly from the users of the six libraries listed, the council are now happy to deny giving all Croydon residents an opportunity to have a say by consulting the users of the other seven libraries or agreeing to Labour's cross part commission on libraries. 

• The council are equally happy to disregard Question 6 in the consultation, which allowed residents the opportunity to indicate they did not wish any changes to the library service by prioritising the ‘do nothing’ option over any closure of any library, which campaigners know was the preferred option of the majority.  

• They are also happy to deny requests under Freedom of Information for a breakdown of the comments that informed the decision, claiming it would be too costly, which is surely an admission in itself that even the most rudimentary analysis of responses received has not been undertaken. 

Library campaigners certainly did not get the message that residents wanted the council to find an alternate organisation to run the libraries.   

By refusing to provide a breakdown of the 412 responses  that Cllr Sara Bashford claims informed this decision  it is very unclear how many well intentioned responses of adding a cafe or other money generating venture, suggestions of sponsorship, advertising and so forth have been used to indicate a vote for outsourcing to other organisations.   

• Many residents are completely unaware of the 'market sounding' exercise as the council has denied residents clear information, not advertised the decision and has failed to make clear ALL Croydon libraries are included, not just the original six under threat.  

• Despite assurances, Campaign groups and Residents' Associations continue to be denied any official update on the situation or any information since the decision to market test was taken on 13th June.

The lack of openness, lack of clarity and lack of information naturally raises suspicions that, come September, the fate of Croydon libraries will be presented, fait accompli, denying residents any say on the matter.

Cllr Maggie Mansell speaks out on Croydon libraries

The following was printed in the Croydon Advertiser letters page on 15th July and is reproduced here with kind thanks to Cllr Maggie Mansell.

Since the Croydon Advertiser broke the news that the Libraries may be privatised (Croydon Advertiser 3 June, and subsequent reports) the Labour shadow cabinet has heard from an expert on Libraries, and community representatives. The Cabinet meeting received a paper reporting that the community was against closure of any Libraries.

The new proposal is “market testing” of the Library service, including the Central Library and all the district libraries, which could result in a decision to privatise or outsource to another council or voluntary organisation. My concern was that the paper did not define the service to be provided, and the paper was full of “maybe”, no firm guarantees. Labour councillors’ questions elicited some important assurances that I would like put on record.

Cllr Fisher says that the buildings will remain the property of the Council. The council will allow and facilitate an in-house staff bid.

Our concerns are that the overheads are high including an IT system, renegotiated by the Tories; there is no service specification, no business model, no option appraisal; there are efficiency savings to be made but we want Croydon to have the benefit, not another council or a private company.

The Library already gives good service. There are savings to be made with service improvements, decision making could be devolved to local level and local people should be involved. We expect a proper option appraisal would rule out privatisation very quickly, because it will be more expensive by comparison with other models.

Labour offered to work with the council in a proper commission, and we asked for a pre-decision Scrutiny. The Tories have opted for the Scrutiny process. This will be an opportunity to examine different service developments and management options. I would be glad to receive any suggestions from staff or users.

Maggie Mansell

Labour Spokesperson on Libraries, Culture and Sport

Public Libraries News: Croydon mention again

Public Libraries News: Book burning in the USA: "Comment As of this moment, it is unclear if the 'Book Burning Party' to be held if Troy Public Library (USA) closes is a joke or not. It ..."

Here Public Libraries News picks up the story again on the Croydon situation via two blogs on the situation in the absence of any official announcement to date.

"Croydon - Under-threat libraries: a timeline of council deceit? - Inside Croydon. LSSI given far longer time to express an interest in running libraries than others, Wandsworth will be "market testing" in September suggesting that their partnership with Croydon is not a strong one. "After all, the council has already chiselled more than £300,000 out of the libraries annual budget this year, while laying off half the borough’s qualified librarians. Anyone might think that they are deliberately trying to reduce the operation’s costs in advance of a commercial takeover of key libraries by a company given a head-start in what is supposed to be a competitive public tender process."

Another post on the same subject is Tall tales and strange silences on libraries - That Woman's Blog."

Four weeks on from a decision taken at Cabinet to go out to market test all 13 libraries, and not just the six that were subject of the original consultation, not one official notice has been spotted. Not even a simple A4 notice in any one of Croydon's libraries.

Kept in dark over Croydon libraries

Another letter from a local resident, printed in the local Croydon Guardian:  

At the Cabinet meeting on 13th June, it was agreed to go forward to market test interest in the provision of a borough Library service with the London Borough of Wandsworth and to report back the outcome to Cabinet in September.

Cllr Bashford (Customer Services, Culture and Sport) explained that this could result in a different management of services and that a future provider could be community, volunteer, private or council-led (even a council from outside of Croydon).

She stated the Council had tried to remain “honest and open” throughout the Libraries Network consultation.

I would like to know how the Sunday Express on the 19th June (only 6 days later) was able to report that an American company, Library Systems Services Inc (LSSI) had held meetings with five councils during that previous week “with Croydon becoming the latest borough to consider a deal.”  Not a word of this was mentioned as being in the pipe-line at the Cabinet meeting.

Honest and open? Listening to residents who have voiced time and time again that they want publicly-owned and professionally-run library services?

I am fed up finding out about what is potentially going on for my local library via the media rather than from the Council itself. A Council which purports to be not only listening to us but serving us.

Given the bad press that LSSI has acquired, I do hope for the sake of all Croydon residents and library staff that the Council considers every option and nuance in detail before being blinded by the promise of pound signs for their much depleted coffers at any given opportunity.

Moreover, would it really have done any harm to have put their suggestion of market-testing to one side and instead considered a cross-party commission into libraries offering the chance of further deliberation of viable options for our libraries?

Unsurprisingly, at the time of writing, (20th June) there has still not been an official announcement of the agreement to market-test provision of Croydon’s library services. Anybody might think the Council is trying to keep residents in the dark.

Further, it should be noted that at the time of posting this on 12th July there has still been no official announcement.

Croydon libraries under threat of LSSI take over

The truth about the possible fate of Croydon's network of 13 libraries has been revealed in today's Sunday Express article. The Sunday Express writes,

 "The company (LSSI)...believes it can make a profit by redesigning services and cutting costs. It pledges to keep libraries open and shelves stocked but critics claim it will reduce staff and introduce charges"

Campaigners have always maintained that there is no profit in running libraries.  If there are efficiency savings to be made they should be made by the Council itself and used by the Council to work more cost-efficiently.  For a Council who proclaims to have efficiency embedded in their DNA outsourcing is a clear admission of failure to tackle these inefficiencies themselves.

In fact Tim Coates, a national campaigner for Libraries who was the key speaker at Labour's shadow Cabinet meeting on 6th June, has made astonishing claims about the level of inefficiency in the Croydon libraries service. He spoke of the enormous amount spent on libraries in Croydon.  Overheads were currently running at around 40% and should be drastically reduced to around 10%. He went on to explain that Croydon have the highest overhead costs not only in London but in the whole of the country, and then went on to speculate – possibly the highest in the world.

The Sunday Express article goes on to detail that, 

"...LSSI has faced public outcry and lawsuits in the US over claims that experienced staff have lost their jobs and traditionally free library services have attracted charges. While Mr Fitzgerald (LSSI's UK vice-president) denies charges had ever been introduced on free services and insists staff working terms and conditions would be respected, with savings coming from best practice and economies of scale, opponents say it is “ridiculous” to hand over a public asset to a profit-making company which has a balance sheet as its prime concern."

Croydon library campaigners are already aware of these concerns. As Ian Anstice, a member of Voices for the Library, writes on his blog Public Libraries News: 

 "LSSI has been accused of reducing the numbers, pension, terms and conditions of its employees. When taking over a service, LSSI re-employs staff on new contracts. Recent research shows it retains the minimum of qualified library staff. It is worth noting that, for its size, 100 "qualified" staff it promotes as being employed by the company is fairly low when compared to the industry standard. Also, there is the question as to what level these staff are qualified to. It appears that LSSI de-unionises its libraries in the USA."

Croydon Library campaigners and residents have already flagged up the loss of service due to the loss of qualified librarians and highly experienced library staff in a recently undertaken Library Reschuffle,which has also resulted in unqualified staff being 'rebadged' as Reading and Learning Librarians.   

The Express also reports, 

"LSSI, which runs 16 public library systems in five US states, is currently wooing authorities with an attractive business model that promises increased community activity and invites Starbucks to set up inside branches. LSSI has spoken to “dozens of local authorities” over the past three years and held meetings with five councils last week, with Croydon becoming the latest borough to consider a deal. LSSI’s first contract is expected to start next May in Wokingham."

Only this week the Council have denied that they have been in contact with any companies or groups, merely floating the idea of 'market-testing.' A direct question from a member of the public regarding whether the Council had any involvement or approaches from companies such as LSSI was denied by Cllr Sara Bashford, who heads up the libraries consultation. Yet already it is being reported a deal with LSSI is being considered, a deal on the table before the majority of Croydon residents are even aware of the move to 'market-test'.

The Express article goes on to quote Jonathan Hood, a company director who led the Friends of Summertown Library campaign, 

“We have seen the council’s plans off, which is a great triumph for the public, but they will be back. It is all part of this new barbarism where cost is more important than culture. We did have contact from a US action group who said that LSSI’s claims to improve services did not always hold up."

Mr Hood says the campaign to keep libraries public and free had support from all political parties, from “banner-waving Trots to totally blue Tories”.

Croydon Labour offered to set up a cross-party commission on Libraries but this was rejected out of hand by Croydon Conservatives at the Cabinet meeting on Monday 13th June, where they opted for 'market- testing' of the whole network of libraries. Croydon Library campaigners supported this commission and feel sure that the offer of a cross party commission into libraries would have been welcomed by residents they represent.

Learning of dealings with LSSI being made so swiftly will only serve to raise residents' suspicion and concerns in Croydon. 

Croydon's plan to privatise its Libraries

Public Libraries News: Croydon and Wandsworth join Wokingham in wanting p...: "Comment In a week, three different London boroughs have signalled they will probably be privatising their libraries. They join a fourth, H..."


Details of the proposals can be found here.

Decision to be made at Cabinet Meeting, which is open to the public.

Monday, 13th June

Town Hall

Katherine Street

Croydon

at 6.30pm

Privatisation of ALL Croydon libraries? ACT NOW!

There has been little word of the latest turn in events on Croydon libraries.  Despite only consulting on potential closure of six of the twelve branch libraries in Croydon residents are expected to believe that the analysis of the responses has lead the Council to arrive at the plan to consider privatising the whole network of libraries; 13 in all.

Residents who have heard of this plan have already expressed their dismay that privatisation of the Croydon's libraries network is now being proposed and question how this idea has arisen. Despite speaking to thousands across the borough those leading various library campaign groups in Croydon have not heard support for this idea from residents at any point.

The papers for next week's full Cabinet meeting in Croydon, including 'Review of Library Services' are now up online.  You can find them here.

The cabinet meeting will be held:

Council Chamber

Croydon Town Hall

 Katherine Street

Croydon

Monday 13^th June 2011 

6.30 pm start.

The Council have done little if anything to advertise this.

Members of the public are welcome to observe the meeting from the Public Gallery and hear the debate on the important issue of the future of our libraries.  Please spread the word!  

Croydon Libraries report to Cabinet is out!

A public shadow Cabinet meeting was held last night.  Residents expressed their dismay that privatisation of the Croydon's libraries network is now being proposed.

The papers for next week's full Cabinet meeting in Croydon, including 'Review of Library Services' are now up online.  You can find them here.

The cabinet meeting will be held:

Council Chamber

Croydon Town Hall

 Katherine Street

Croydon

Monday 13^th June 2011 

6.30 pm start.

 Members of the public are welcome to observe the meeting from the Public Gallery and hear the debate on the important issue of the future of our libraries.

Shadow Cabinet meeting on libraries TODAY

Looking at the future of Croydon’s Library Service:

Council Chamber

Croydon Town Hall

 Katherine Street

Croydon

Monday 6^th June 2011 

6.30 pm start.

Interested residents are invited to attend a public meeting of the Croydon Shadow Cabinet.

Speakers include:

Tim Coates, library campaigner and consultant (and former managing director of Waterstone’s Bookshops),

Cllr Sara Bashford (Croydon Council Cabinet Member with responsibility for libraries)

Council’s announcement on the future of libraries looms closer

There are yet more snippets of information via the local Guardian this week regarding the long term future of the six Croydon branch libraries under threat.  

Apparently the Council may look at negotiating libraries out of the council’s IT contract with Capgemini.  This is all very well but surely it will depend on the buy-out clause in Capgemini’s contract as to whether this is a truly viable and cost-saving activity.  And who is going to look after and service all the IT equipment in these libraries once this contract has been terminated?

Mike Didymus of the Croydon Guardian reports that,

 "it is believed all six (libraries) will be kept open by the council but will see their opening hours reduced by one or two days a week, with volunteer staff also being used to keep down costs."

Despite this, and the uncertainty such a change might bring in terms of service provision, and in reference to the long-awaited and eagerly anticipated paper to Cabinet,  Sara Bashford is of the belief that library services might even be improved.

So that’s good.  But hang on.

Fewer hours and the use of volunteers? And let us not forget the 23 library positions that have already been slashed in the recent 'Internal Reshuffle' in April, with at least one further staff loss since.  

Let's also not forget that it was Sara Basford who assured us that the loss of these staff would not be noticed, in her words,

 “It’s going to affect the libraries, but I don’t actually think people will see a huge difference."

 But we did notice and continue to note the decline in service on offer and all the problems this reduction in staff has caused, let alone the negative impact of the loss of highly qualified and experienced staff who know their libraries and the communities that they served so well.

Another local reporter claims that Croydon Council are now considering privatising libraries.

We therefore wonder how all these factors make for a comprehensive and efficient library service for the community, let alone an improved one.

It seems Councillor Sara Bashford, who is heading up this consultation, is out of touch with the community she serves or perhaps does not recognise the value and worth of libraries, despite 20,000 responses to her consultation from residents. The manner in which she has conducted the consultation, the lack of transparency and comments made on libraries have done little to engender confidence.

Let’s stop the spin, the half-truths and constant drip feeding of information via the local press of what might or might not be for our local libraries.

Let the Council make a definitive announcement on the fate of Croydon’s well-used and much-loved libraries and let us see how much and how far the Council has truly listened to local residents, been mindful of their responses in the library consultation and have genuinely gone some way towards showing their support in building and valuing not only local communities, but also the invaluable public and professional services provided by libraries that serve those communities and which those communities hold dear. 

It is now expected, due to these leaks and quotes from Sara Bashford, that the Libraries Consultation will go to next Cabinet on Monday 13th June for a decision; a meeting where local residents may not table questions, which is probably pure coincidence.