Promoting libraries - Marking #NLD15 in Croydon

National Libraries Day is a national celebration of libraries, but not so in Croydon, and Carillion is continuing the tradition in spectacular style.

We've pulled together the history and collated the details of what is going on today, so you can join in, and we've summarised the details here.  But for the history and full details, read on.

#NLD12

In 2012 we had Croydon under fire, caught out by the press for doing nothing to celebrate the event, including a report in The Bookseller. http://www.thebookseller.com/news/croydon-under-fire-over-national-libraries-day

With news out and the campaign highlighting this, it lead to hastily cobbled together displays by staff in libraries, presumably under instruction,  in order to cover up the Council's omission.

Children's display on the day

Main entrance display in a library

#NLD13

Clearly lessons were not learnt, and Croydon Council chose to ignore National Libraries Day again 2013.

In order to avoid a repeat of the previous year, where staff were further burdened to cobble together a promotion at the last minute, no one mentioned a thing until on the day.  There was no celebration.

 #NLD14 

was lost in the blur of changes after libraries were outsourced to Laings then rapidly passed on to Carillion. 

Labour wins the Council elections in May 2014 and all wait for them to act on their pre-election promise to rip up the contract.  And they wait, and they wait....

The Campaign met with the Leader and have made attempts to meet with the Labour lead of Libraries. We are still waiting.....

And Croydon library service spiralled ever downward, with bare and disappearing shelves, IT problems, health and safety issues, odd study pass systems put in place, and staff visibly stressed and leaving in number. Staff numbers were so depleted that the main entrance to Croydon Central Library, one of the busiest libraries in the country, was closed off in order to close off areas of unmanned desk space. A handful of posts sum up the year... , and that's not the full depressing story...

We are actually open but you are not welcome here.
Main entrance of Croydon Central.
People turned away, believing it to be closed.

Just one trolley of unprocessed books - often banks of these
were seen in libraries.

Slightly misleading as these service desks, including the one
in the children's libraries and on certain floors, were never staffed.

Finally, with tape.  Eventually removed.
This sharp metal shelf was in place for at least
6 weeks, possibly longer.  

Standard display, promoting new books.

Shelving, Croydon style.

The terms of the contract remain hidden. Promotion of libraries continues to be sporadic and haphazard in the hands of Carillion.....

#NLD15

But surely they could not miss marking National Libraries Day.

No doubt plans will be in place for Ealing libraries, where national library campaigners understand Ed Vaizey MP is due to visit on the day.  Watch this space....

But Croydon, again,  suffers under a maze of misinformation and lack of promotion.  A lot has been teased out by library users, residents and campaigners....

We have -

Just one event 

promoted in the expensive full colour 'What's On' brochure, promoting events in Croydon Libraries.... released in January and still available, hard copy in libraries and also online.

Norbury Library 
9am to 5pm
Write a love letter to your favourite book and libraries, and display it on the graffiti wall.
If you aren't a library member, join free today.

This will have had the greatest reach, and was replicated online. Many will be unaware of anything going on in other Croydon libraries.

But two events

promoted in the online Events calendar, promoting events in Croydon Libraries....  recently updated and available online.

Sanderstead Library
9am to 5pm
Scavenger hunt for the children, where they win a badge for completing it.

"I love libraries because..." hearts, for all ages to complete.

Norbury Library
9am to 5pm
Write a love letter to your favourite book and libraries, and display it on the graffiti wall.

If you aren't a library member, join free today.

No.  Wait... 8 events

promoted late this week on 5 February, and only to those who signed up to the newly created email alert.

Norbury Library
Write a love letter to your favourite book and libraries, and display it on the graffiti wall.

[But not promoting that if you aren't a library member, you can join free today.]

Croydon Central
Contribute with reviews of your Best Reads

Bradmore Green Library
Coulsdon Library
New Addington Library
Purley Library
Sanderstead Library
Selsdon Library

Library scavenger hunt for children

Love Libraries board with paper hearts for adults

If you are not already a member you can join free today

BUT there is more...

Coffee at Bradmore Green

A campaigner has advised that Bradmore Green are running a coffee morning for National Libraries Day, although those who regularly visit were not aware of this, and we have not details of time.  It is assumed it will be in the morning. Please post if you have further details.

AND.... an author event at Central Croydon Library

The campaign was aware of an author promoting an event in Croydon Central library but, until tonight, we did not have any confirmation this was genuine as it was not listed anywhere.

Reading of The Adventures of Obi and Titi 1-2pm  - It is difficult to read the details from the post so do call if you are interested in attending.

And the mystery bonus!

It is also clear from this photo that there is another event going on... See bottom right of the photo. A Reader's Community Stock Selection event.  Not sure when or what it actually involves, but if anyone gets details of this, or any other event, please let us know.

Presumably there will be something going on in other Croydon libraries, including libraries in Broad Green, Ashburton, South Norwood and Thornotn Heath....

Help us to celebrate #NLD15 in Croydon

It's easy..... 

Send us details of events not listed so we can promote them

Visit your library

Join if you aren't already a member

Send us reviews, photos or comments on events you attend by posting here, via email or tweet us @SaveCroydonLibs

Tell us why you love libraries!

And keep an eye on your library, and feed us your views....

We will follow this up with a post summarising all details and comments received. 

Email SaveCroydonLibraries@gmail.com

Thank you!

AND, we will be tweeting and retweeting, using the hashtags #NLD15 and #Croydon.  

Join in!

Croydon Libraries bidders named but campaigners' concerns misrepresented

Save Croydon Libraries Campaign appreciates the Croydon Guardian covering the ongoing saga of Croydon Libraries with a further article on their website today but we do question why they will not engage directly with the campaign group to verify the facts. The same article went into the printed edition, without correction.

No one debates that the local press must have great difficulty verifying the real situation as Cllr Sara Bashford and Croydon Council are almost silent on the matter, pushing through the privatisation of all thirteen libraries, knowingly having only consulted with the users of less than half the libraries in the network.


Since then the Upper Norwood Library run jointly with Lambeth has run into trouble as Croydon no longer wishes to provide funding for it. Cllr Sara Bashford is also quoted in the local press announcing the closure of New Addington library without any planning of the space that might house the 'replacement' of this well-used, purpose built library or what book stock might be available.  In her own words, when asked if the new building will house the same number of books as it does presently, Cllr Bashford is quoted as saying she could not make any promises.

"I could not say there will be the same number of books definitely," she explained."We do not know what the square footage available will be in comparison with the library."

How reassuring.

The Save Croydon Libraries Campaign continues to work with and receive information from residents across the borough as well as national campaigners. We can only assume this Croydon Guardian article is based on the information which first appeared on Alan Wylie's excellent Stop the Privatisation of UK Public Libraries blog on March 20th and in the detailed article by Inside Croydon on March 21, which contains a great deal of research into the organisations involved.


To clarify, Save Croydon Libraries Campaign is not concerned that outsourcing the network of libraries will lead to immediate closure. During the bidding process, Croydon have already altered the plan by announcing the closure of  New Addington. Prior to this there was a drastic reduction in staffing in our libraries and then a huge cull of book stock. Croydon were also caught out by residents and the Bookseller for their woeful lack of activity for National Libraries Day - hard-pushed staff cobbling together some makeshift displays at short notice, to cover up the omission, after the Bookseller article was released. Thanks to residents who have sent us photos and the facts across the borough. In many locations there was nothing to photograph and enquiries met with blank expressions or apologies for not being aware but here is just a sample of the details we were able to record.  Judge for yourself.

 No special activities and leaflets on the board without actual dates for activities, though printed for January to March 2012. What does "one Saturday a month" actually mean and how can people plan to attend if the date is not available?

 Children's display in a Croydon Library.  Enticing choice of reading matter, don't you agree? This was taken early on in the day.  The resident straightened the books casually thrown at the display.

 The entrance display was a real treat. UK Citizenship test booklet anyone, or perhaps you fancy brushing up on the Highway Code?

 A children's display in another library, though no adult display.  At least better than some with no display at all.

And this has to be our favourite.  The only activity that perhaps might have been considered special was author  Monica Carly at Central Library that day.  But can you spot the similarity?  An eagle-eyed resident did and these events are being held at other libraries too. Unfortunately Croydon hold few of local author Monica Carly's books in stock but that is a minor detail surely!


We've already covered the concerns regarding LSSI's early involvement and their track record in the US and the Inside Croydon article along with Alan Wylie's blog covers many of the concerns with privatisation of libraries in general and the organisations Croydon have short-listed specifically.


We do not believe residents want external organisations to run our libraries. Why would we want someone else to make a profit from our libraries? We want the local authority to run the service effectively, correctly and to provide the comprehensive service that is not available to many at the moment.


We want staff to work without undue stress, with training and with knowledge of the local communities that they serve. Residents do not want staff to apologise, as they do with great regularity now. Residents are greatly concerned for staff who deliver a service under extreme pressure, often with little or no training. Residents are concerned that we will lose even more of out loyal experienced and qualified staff.


And things could surely not get any worse. We already experience a greatly reduced service in our libraries, and this is nothing new. National campaigners listen to Croydon and are aware of the problems in Croydon.  We really need the local press to back residents on this and expose what is really going on before it is too late.


As always, we remain open to offering the local press all the evidence we have and to put you in touch with a wide range of residents affected across the borough.  National campaigners are aghast when we've shared details with them. What do you think Croydon Guardian? Will you afford us the same coverage that is offered to campaign groups elsewhere?


Updated 29/03/12

Croydon under fire for National Libraries Day

The Bookseller carries an article which mentions Croydon and its response to promoting National Libraries Day, which will be marked by libraries around the country, holding hundreds of special events. The full Bookseller article is here.

The Bookseller points out that some councils have come under fire for failing to schedule any special events for the day. Kent was the first authority to come under criticism, now followed by Croydon. We previously covered the Croydon story here.   

Again we have an unidentified spokesperson for the council making statements on behalf of the council, refuting the claims of Elizabeth Ash, a Croydon library campaigner, who spoke on behalf of the Save Croydon Libraries Campaign. The nameless official claimed that there were,

"a number of events taking place under the National Library Day banner this Saturday, including an author reading by Monica Carly and a Manga workshop by Chie Kutsuwada. Other events include Rhymetime and Storytime in several libraries." 

The campaign group sought to clarify the situation over the past month. The facts are:

•  residents across the borough reported they could find no information about any special events going on locally.
•  residents' enquiries to staff were met with the response they knew nothing of National Libraries Day, even as late as yesterday, just two days before National Libraries Day.
•  a resident who emailed an enquiry, some weeks back, when she could get no information in branch, still awaits a response.
• There is still no reference to National Libraries Day in any library or on the council website.
• The activities that the council claim are being run under the National Libraries Day banner are regular activities, run in any case. A look at the council's website will confirm this. There is no reference to National Libraries Day against these events either. In fact, if you compare this weekend with next, there are far more activities running next weekend than this.
• Manga workshops are part of the work undertaken by the MyVoice project in Croydon, funded by the Reading Agency, and have been running for some time.
• Cllr Sara Bashford, although taking up valuable time at this week's council meeting, regaling us with her tale of a long overdue book being returned, made no mention of National Libraries Day. She also made not even the most fleeting reference to National Libraries Day in her Cabinet member bulletin or in any of the written questions or her verbal responses given to a number of supplementary questions asked.

The only activity that might just be considered as an 'additional' event this weekend is the author, Monica Carly, reading from her second novel, The Golden Thread.  A search of the on line catalogue shows that only three of her books are held in Croydon Libraries.

  

Residents have also noticed that recent author events have offered the opportunity to purchase the books being promoted. Here is just one example.

And a search of the catalogue shows not a single copy of this book is held in any Croydon library.

As one resident remarked,

"It's hardly promoting the use of our libraries, is it!"  

If Croydon are planning to celebrate National Libraries Day tomorrow it highlights the colossal lack of effort that has been put into promoting the day or the events they purport to be running under the National Libraries Day banner. Even the staff themselves were unaware.  Quite shocking when you consider the effort going into National Libraries Day activities and their promotion elsewhere. 

Is it any wonder, given the evidence, that residents and campaigners doubt the word of yet again another nameless, faceless council spokesperson?

Upper Norwood Library celebrates National Libraries Day

Whilst Croydon seem a little more than reticent to promote their libraries and the book borrowing on the day Upper Norwood Library are clearly promoting National Libraries Day. There will certainly be enough to do with all the special events on offer. Just take a look here!

The Upper Norwood Library Campaign will have a stalls inside and outside the library. A petition will be available for anyone who has not already signed.

We have covered the plight of Upper Norwood before. Click here for details.
http://soslibrary.blogspot.com/2012/01/croydons-treatment-of-upper-norwood.html