"My husband visited Croydon Central Library this week. It seems that if you wish to use the toilets there you now have to join the main queue in the library (the one where everyone has to queue to return, reserve, take out books or ask a question). When it is your turn you are then issued with written instructions to operate the new keypad and gain access to the toilets.
Does anyone know why this complicated procedure has been put in place? Have there been problems with these toilets?"Has anyone any information to shed on this? Given the concern we hear that these queues are quite lengthy what possible purpose does it serve to add to these queues?
Is anyone aware of the antisocial behaviour referred to in this busy building in this unhelpful sign ?
Are visitors left to wander about seeking help and, given the cut back on staff, how pleased are staff at taking on yet another completely unrelated duty?
Or might it just be a way of monitoring the situation and restricting access to the growing number of homeless people and those in sheltered accommodation in Croydon who are taking refuge in the Central Library?
Given the security already in place in this busy building the introduction of such measures, if the concern really is about anti-social behaviour, does not bode well for the safety of staff and library users in our other libraries....
What are your thoughts?